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Projects
TRIZ World wide survey
  Access to the map of coordinators   Access to the localization of the answers As TRIZ is now wiedly spread throughout the world, it has...
DEFI project (in French)
PROJET DEFI (Définition de l'EFficience Inventive) Résumé Le projet DEFI a pour ambition, dans un premier temps, de...
TRIZ Consortium
The TRIZ consortium was constituted upon a comon willigness between several partners and INSA to organize inventive Design practices inspired by TRIZ...
  
Reference Details
Yang, H. L. and Hsiao, S. L. (2009), "Mechanisms of developing innovative IT-enabled services: A case study of Taiwanese healthcare service", Technovation, 29, 5: 327-337.

Abstract:
The medical, healthcare and care-giving services are of great concern in aging societies. This study proposes mechanisms for developing innovative information technology-enabled (IT-enabled) services. The Taiwanese government has adopted these mechanisms for stimulating service innovation in the healthcare industry. Action research is conducted to explore how the Taiwanese government learned from a hospital project and applied this experience to develop innovative IT-enabled services in the healthcare industry. This study also identifies issues that arise when innovative IT-enabled hospital services are implemented and viable solutions are offered to effectively address those issues. Useful lessons were learned from the key mechanisms employed by the Taiwanese government to promote service innovation. This study elucidates the mechanisms of innovative service development, ultimately increasing the knowledge of service innovation. (C) 2009 Elsevier Ltd. All rights reserved.

Notes:
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